About Us
Who we are.
We are a Boston-based technology startup composed of researchers and business professionals hailing from prestigious institutions, including MIT, Boston University, Columbia, McGill and more. Our team’s diverse academic and professional backgrounds fuel our innovative approach to solving complex challenges.
Mission.
We are a Boston-based technology startup composed of researchers and business professionals hailing from prestigious institutions, including MIT, Boston University, Columbia, McGill and more. Our team’s diverse academic and professional backgrounds fuel our innovative approach to solving complex challenges.
Vision
Our vision is to establish ourselves as a global leader in delivering unparalleled talent management and engagement solutions, enhancing our clients’ productivity and business resilience. We aim to empower employees, fostering improvement and motivation, enabling them to excel in their interactions. By leveraging AI that augments human capabilities rather than replacing them, we strive to create a symbiotic environment where technology and human expertise coalesce to drive forward innovation and efficiency.
Our Core Values
- Committed to delivering the best
- Honest and transparent services
- We care for your business just like ours
- Keep learning and adapting to new technologies
What Our Clients Say
After integrating FluentForceAI into our call center operations, we've seen a dramatic improvement in customer interaction quality. The AI's real-time guidance has empowered our agents to handle calls more effectively, leading to a significant uptick in customer satisfaction rates. It's remarkable how FluentForceAI has not only boosted our performance metrics but also enhanced our team's communication skills. This tool has become indispensable to our operations, and the positive feedback from both staff and customers alike underscores its value. A truly transformative solution!
Since implementing FluentForceAI, the feedback from our clients has been overwhelmingly positive. The platform's ability to provide real-time, actionable advice has not only streamlined our communication processes but also significantly improved the quality of our client interactions. Our team can now address concerns more effectively, leading to faster resolutions and happier clients. FluentForceAI has not only been a tool for improvement but a catalyst for business growth. Highly recommend it to any organization looking to elevate their communication strategy.
Integrating FluentForceAI into our customer engagement strategy has been a game-changer. The personalized prompts and in-depth analytics have empowered our team to deliver superior service, leading to an impressive increase in customer loyalty and satisfaction. What sets FluentForceAI apart is its ability to adapt to our specific needs, making every interaction more meaningful. It's not just about technology; it's about creating genuine connections. Our clients notice the difference, and so do we. FluentForceAI is truly an invaluable asset to our organization.
Have a Project on mind?
We can help you bring your ideas to life. Let’s talk about what we can build and raise together.
